1. Where can I find the password for the PCD2-F/PCI-E and PCD-B/PCI-E drivers?

2. Are there any special procedures for installing the PCD2-F/PCI-E and PCD-B/PCI-E card drives?

3. What are the main differences between the different models of PCMCIA Card Drives?

4. What PCMCIA cards are supported by my PCD2-F/PCI-E and PCD-B/PCI-E drives?

5. What are the Operating Systems under which my PCMCIA drive is supported?

6. Can Quatech PCMCIA card drives be used as the BOOTUP drive in my desktop PC if there is a hard disk card installed in the slot?

7. Why is my SRAM card asking to install drivers when I insert it into my PCD2-F/PCI-E?

8. I'd like to use my Sierra AirCard on a desktop computer that does not have built in PCMCIA socket. Will Quatech PCMCIA Card readers enable me to do this?

9. Do I need local administrator rights to install a Quatech PCMCIA Card Drive?

10. What does PCMCIA stand for?

11. When installing a product, I get an error message stating "The System Cannot Find the File Specified." How can I fix this?

Q1. Where can I find the password for the PCD2-F/PCI-E and PCD-B/PCI-E drivers

A. The password will be found on the orange instruction sheet included with the drive. Note that it is case sensitive.

Q2. Are there any special procedures for installing the PCD2-F/PCI-E and PCD-B/PCI-E card drives?

A. The following tips should help with the successful installation Quatech PCI Card Drives:

1. The newest version of the driver is always on the Quatech website. You should always check the Drives, Software and Manuals database to make sure that you are installing the latest driver.
2. Drivers for the PCD2-F/PCI-E/PCD-B/PCI-E are password protected. Each version of the driver has a different password. The orange sheet that ships with the unit provides a password for the driver on the Quatech Communication CD and a password for the driver on the web. Be sure you are using the correct password for the version of the driver you are trying to install. Note that these passwords are case sensitive.
3. You must install the PCD2-F/PCI-E/PCD-B/PCI-E driver software BEFORE installing the drive in your PC.
4. Windows will not automatically find the PCD2-F/PCI-E/ PCD-B/PCI-E drivers. You must navigate to their exact location of the "setup.exe" file on the Quatech Communication CD or to the location on your hard drive where you saved the drivers you downloaded from the Quatech website.

   The path to the file on the Quatech CD is: D:\PC Card Drive\setup.exe (Replace "D" with the letter assigned to your CD drive.)
   

Q3. What are the main differences between the different models of PCMCIA Card Drives?

A.

	PCD2-F/PCI-E	PCD-B/PCI-E	PCD-U
PCI Bus	X	X
USB			X
Front Drive Bay Install	X
Rear Slot Install		X
USB Port Install			X
One Socket		X
Two Sockets	X		X
All Type I Cards	X	X
All Type II Cards	X	X
All Type III Cards	X	X
FLASH Memory Cards	X	X	X
CompactFlash Memory Cards	X	X	X
SmartMedia Cards			X

Q4. What PCMCIA cards are supported by my PCD2-F/PCI-E and PCD-B/PCI-E drives?

A. This list of PC-Card and CardBus cards is provided only as a guide to compatibility with the PCD2-F/PCI-E and PCD-B/PCI-E card readers operating with the Pseries device drivers in various Windows operating systems. It is intended as a guide to users, and shows cards that have been tested. The PSeries hardware and drivers are designed to operate with any PC-Card or CardBus card that conforms to the PCMCIA/PC-Card standard. If a card does not appear in this list it does not mean it will not function with the drive. It only means that we have not tested it or we have not been told by a third party that it works.

Q5. What are the Operating Systems under which my PCMCIA drive is supported?

A. View the latest OS support matrix for PCMCIA Card Drives.

Q6. Can Quatech PCMCIA card drives be used as the BOOTUP drive in my desktop PC if there is a hard disk card installed in the slot?

A. No, Quatech PCMCIA card drives are NOT bootable.

Q7. Why is my SRAM card asking to install drivers when I insert it into my PCD2-F/PCI-E?

A. SRAM cards are natively supported by the operating system, though there are occasionally issues with SRAM cards on some PC's If you have an SRAM card from an unsupported manufacturer (in which case, when you insert the card, the OS will ask you for a driver), you may need to select the SRAM card driver (memcard.sys) by choosing "Update Driver" in the device manager and selecting the "Generic PCMCIA Memory Card" driver from the list of "Memory technology drivers."

Q8. I'd like to use my Sierra AirCard on a desktop computer that does not have built in PCMCIA socket. Will Quatech PCMCIA Card readers enable me to do this?

A. Unfortunately, this is not a setup that is recommended or supported by Sierra Wireless. Due to the fact that a PC Card Reader must communicate with the AirCard before the modem can function properly, using a PCMCIA card drive adds another layer of resource configuration/allocation for the Operating System that usually causes issues. However, we have had customers successfully running this setup with Qiatech's PCD-B/PCI-E. It will not work with the PCD2-F/PCI-E.

Q9. Do I need local administrator rights to install a Quatech serial device?

A. Yes. When installing most kinds of hardware, you must have local admin rights or equivalent on the PC. If your computer is part of a Domain or participates in a networked environment, please contact your local LAN Administrator for assistance.

Q10. What does PCMCIA stand for?

A. Personal Computer Memory Card International Association

This group is "an international standards body and trade association with over 200 member companies that was founded in 1989 to establish standards for Integrated Circuit cards and to promote interchangeability among mobile computers where ruggedness, low power, and small size were critical." (Excerpted from the pcmcia.org site). Its main job is to oversee the continued development of portable peripherals built on the PCMCIA form factor.

For more information on PCMCIA go to: www.pcmcia.org.

Q11. When installing a product, I get an error message stating "The System Cannot Find the File Specified." How can I fix this?

A. Windows 2000/XP has a bug that it cannot properly detect new hardware by *.inf files, if the RunOnce registry key is missing.
This key is often used by installers to execute post-reboot programs, but sometimes they accidentally delete this key.

Go to Start » Run and enter "regedit"
Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
With CurrentVersion Highlighted, go to the Edit menu and select New » Key
Name the key RunOnce  - Leave everything else about the key alone.
The RunOnce key should now exist underneath the CurrentVersion key.

Reboot your PC.
Once the key exists, Windows 2000/XP stops redetecting the Hardware