1. Can I print from multiple client PC’s simultaneously?
   
   
2. Can I print over a router?
   
   
3. The print data is garbled.
   
   
4. What is the default user name and password for telnet, web interface etc.?
   
   
5. My device is not discovered in the setup.
   
   
6. Is this device capable of working with 802.11N?
   

Q1. Can I print from multiple client PC’s simultaneously?

A. Yes, you can print from multiple client PC at a same time as our product can simultaneously operate on multiple protocols in different operating systems. The printing is executed following the printing queue as the printer receives the print jobs.

Q2. Can I print over a router?

A. It is possible to print over a router on TCP/IP. Configure the IP address for the router at "Default Gateway" section in the print server configuration menu. The IPX Peer to Peer protocol does not offer this capability.

Q3. The print data is garbled.

A. ->If you are using standard TCP/IP printing in Windows2000/XP environment, ensure that you have checked the parameter "LPR Byte Counting Enabled"

->You may be using the wrong printer driver. Reset the printer, and use the proper printer driver. Try to print again.

->The printer driver information may be corrupted. Uninstall the printer driver, restart the PC, install the latest printer driver, then try to print again.

->The printer may have part of an unfinished print job left in memory. Cancel the print job from the client PC, reset the product and then reset the printer to clear the data, try to print again.

Q4. What is the default user name and password for telnet, web interface etc.?

A. The default user name is "root" (without ").There is no password set, so just leave the field blank. If you device does not work with this setting please reset it to factory default.
User name is always "root".

Q5. My device is not discovered in the setup.

A. Please make sure that there is no firewall blocking the broadcast packets.
It does NOT work to enter the MAC address of the device manually to the fields in the upper part of the window if the device is not detected automatically.
You can also skip this part of the setup and configure your print server with the web interface if you already know the IP (from the DHCP log for example).

Q6. Is this device capable of working with 802.11N?

A. 802.11N should be backwards compatible to either the 5 GHZ spectrum for 802.11a or the 2.4 GHz spectrum for 802.11b/g, which the USBN-500W currently supports.  As long as the 802.11N compatible access point is configured to use at least 802.11b/g then the USBN-500W should be able to connect.