B&B Electronics is dedicated to providing the best possible customer service and support. To that end, we have tried to make as much technical support information available on our website as possible. Our FAQ section addresses many of the most common questions and problems encountered by or customers. To access the FAQ for your product, select it from the list below. Should the FAQ not solve your problem, please call +1-815-433-5100 to speak with one of our customer service representatives or complete our Support Request Form.

Need FAQs on a discontinued product? Please click here.

RoHS Directive

RoHS Compliance Directive

Universal PCI Boards

RS-232 Serial Universal PCI Boards (SSCLP-100, DSCLP-100, QSCLP-100)

RS-422/485 Serial Universal PCI Boards (SSCLP-200/300, DSCLP-200/300)

PCI Boards

RS-232 Serial PCI Boards (DSC-100, QSC-100, ESC-100)

RS-422/485 Serial PCI Boards (DSC-200/300, QSC-200/300)

RS-232 Synchronous Serial PCI Boards (MPAC-100)

PCI Express

RS-232 to DB9 PCIe Board (DSLP-PCIE-100, QSLP-PCIE-100)

Serial Device Servers

RS-232 Serial Device Servers (SSE-100, DSE-100, QSE-100, ESE-100)

RS-232/422/485 Serial Device Servers (SSE-400, DSE-400, QSE-400, ESE-400)

PCMCIA & CF Products

RS-232 Serial PCMCIA Cards (SSP-100, DSP-100)

RS-422/485 Serial PCMCIA Cards (SSP-200/300, DSP-200/300)

RS-232 Synchronous Serial PCMCIA Cards (MPAP-100)

RS-422/485 Synchronous Serial PCMCIA Cards (MPAP-200/300)

Parallel PCMCIA Cards (SPP-100)

USB-Serial Adapters

USB 2.0 Serial Adapters (DSU2-400, QSU2-400, ESU2-400)

Bluetooth Serial Adapters

Bluetooth to RS-232 Serial Adapters (SS-BLT-100)

Extenders

Serial RS-232 Extender over CAT 5 (ETR-RS232)

Audio/Video

USB 2.0 Audio/Video Grabber (AVD-USB2-500)