Quatech Technical Support:
We're There When You Need Us

Quatech is dedicated to providing service and support that exceed expectations. To that end, we offer technical support for the life of the product, at no additional cost to our customers.

Quatech's technical support team is available by phone from 8AM to 5PM EST, Monday-Friday at 330-655-9000. However, for the most expedient and complete answer to your questions, we suggest submitting the technical support request form on Quatech's website. This enables us to research your problem, and often to find a solution, before we take up your time on the phone. We promise that all web support forms will be answered within one business day.

Our website also provides a number of self-service technical support tools--available to you 24 hours a day. Our FAQ section answers many common product questions. Detailed product specifications (accessed via the link in the left-hand column of each product page) provide often requested information including pin-outs, port configuration, size, and power requirements. Technology overviews are available to help you pick the best type of product for your application. And, our support database provides the very latest drivers, firmware, and manuals.